Shipping policy

Shipping

• Shipping costs will be calculated at checkout based on your location and selected shipping method.

• We aim to process and dispatch all orders as quickly as possible. Once your order has shipped, you will receive a confirmation email with tracking details.

• If you have any questions about your shipment, please contact us at info@beyondsteps.com.au

Returns

• We want you to be completely satisfied with your purchase. If you need to return an item, please contact us within 7 days of receiving your order.

• First Return: Your first return is free of charge.

• Subsequent Returns: Any additional returns will incur a fee, which will be calculated and included on the invoice.

• Items must be returned in their original condition, unworn, and in their original packaging.

• Refunds will be processed once the returned items are received and inspected.

For any return inquiries, please reach out to info@beyondsteps.com.au.