Aurelka 1003 Cygnet B4
Aurelka 1003 Cygnet B4
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Do you accept NDIS funding?
Do you accept NDIS funding?
Yes. If you are self-managed or plan-managed, you can purchase shoes directly and claim through the NDIS. We can provide invoices with all the required details.
Can I try shoes before buying?
Can I try shoes before buying?
Yes! We offer a trial service (max 3 pairs) so therapists and families can find the best fit.
- Shoes are sent directly to the treating therapist.
- The therapist is responsible for fitting, trialling, and returning the shoes.
- Shoes must remain with the therapist until payment is complete.
👉 Start here: Footwear Recommendation Quiz
Can I return or exchange shoes if they don’t fit?
Can I return or exchange shoes if they don’t fit?
Yes! We know getting the right fit is important. Shoes can be exchanged or returned within 30 days, provided they’re unworn (just tried on indoors) and in their original packaging. We recommend keeping the box until you’re sure about the fit. One complimentary return label is provided for the first return.
The AurelkaORTO Cygnet 1003 B4 is a supportive, standard-fit orthopaedic sandal designed for toddlers and young children who are beginning to stand, step, and take their first independent movements. Part of the Footwear for Stability collection, this high-ankle sandal provides a carefully balanced combination of softness, structure, and featherweight stability—supporting early mobility while promoting safe foot and ankle alignment.
Crafted from natural grain real leather with a soft leather lining, the Cygnet 1003 G4 is gentle on sensitive young skin while delivering the structure needed during early developmental stages. A supportive heel counter, cushioned ankle cuff, and flat Vibram Newflex sole help children feel secure and confident as they learn to bear weight and initiate steps.
Designed in a standard-width specification, this model suits children with average foot width and volume, offering a stable, well-balanced fit without excess tightness or restriction.
Three adjustable Velcro straps allow parents and therapists to fine-tune the fit, ensuring secure foot positioning throughout daily wear.
Shipping
Shipping costs will be calculated at checkout based on your location and selected shipping method.
We aim to process and dispatch all orders as quickly as possible. Once your order has shipped, you will receive a confirmation email with tracking details.
If you have any questions about your shipment, please contact us at info@beyondsteps.com.au
Returns
We want you to be completely satisfied with your purchase. If you need to return an item, please contact us within 7 days of receiving your order.
First Return: Your first return is free of charge.
Subsequent Returns: Any additional returns will incur a fee, which will be calculated and included on the invoice.
Items must be returned in their original condition, unworn, and in their original packaging.
Refunds will be processed once the returned items are received and inspected.
For any return inquiries, please reach out to info@beyondsteps.com.au.
👟 Footwear FAQ
🧒 What makes your shoes different?
Our stability shoes are designed with paediatric needs in mind—providing proper support for alignment, balance, and comfort, while still looking like everyday footwear kids love to wear.
🚚 How long does shipping take?
Orders are usually processed within 2–3 business days. Delivery times vary depending on your location, but most Australian orders arrive within 5–10 business days. Express options are available at checkout.
📏 Can I try shoes before buying?
Yes! We offer a trial service (max 3 pairs) so therapists and families can find the best fit.
- Shoes are sent directly to the treating therapist.
- The therapist is responsible for fitting, trialling, and returning the shoes.
- Shoes must remain with the therapist until payment is complete.
👉 Start here: Footwear Recommendation Quiz
🚚 How much is shipping?
- 1 pair: $14.95
- 2 pairs: $19.95
- 3 pairs: $24.95
A free return label is included for the first return. Additional returns are at the customer’s cost.
📝 How do I purchase after a trial?
If you decide to go ahead, we’ll issue an invoice (due within 7 days).
🔄 Can I return or exchange shoes if they don’t fit?
Yes! We know getting the right fit is important. Shoes can be exchanged or returned within 30 days, provided they’re unworn (just tried on indoors) and in their original packaging. We recommend keeping the box until you’re sure about the fit. One complimentary return label is provided for the first return.
📏 How do I choose the right size?
We provide a foot measurement guide to help you find the correct size. If you’re unsure, you can also contact us for support before ordering.
💳 Do you accept NDIS funding?
Yes. If you are self-managed or plan-managed, you can purchase shoes directly and claim through the NDIS. We can provide invoices with all the required details.
💬 What if I need more help?
We’re here for you! Contact us anytime for advice on sizing, styles, or to book a shoe trial appointment at our Brisbane office.
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